Unfortunately, we do not accept returns due to the nature of the product, but the customer is very important to us and we will accommodate your needs as quickly as possible to your satisfaction. Please e-mail us at [email protected] and describe the problem with your order. Our customer service representative will make every effort to get back to you as soon as possible via e-mail or phone. We appreciate your business and look forward to filling your "sweet tooth" needs in the future. Thank you for your understanding.