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When will my order ship?
A shipping date range can be specified for products to arrive during a particular week or estimated date. Within the guidelines of our shipper, we will attempt to ship products to arrive when you request them to be.
A variety of shipping options are available, overnight delivery, Saturday delivery, 2-business day delivery or our standard 2-5 business day delivery. We use USPS postal service and other carriers for all of our daily shipping. Please note that items cannot be shipped to arrive on a Sunday, and all delivery days refer to business days, Monday through Friday. Simply Scrumptous ships Monday through Friday.
Please note: Although delivery estimates have
been extremely reliable to date, we cannot guarantee the performance of
the US Postal Service or other carriers. During the holidays, you may
want to place your order earlier than usual, to ensure timely
delivery. If you require your package to arrive on a specific date
(excluding holidays and Sundays), please select the correct shipping
option during checkout. We
do not refund shipping money in cases of bad weather and an incorrect
address. We do not refund money on hospital deliveries. If you ship to
a hospital it is at your own risk. Most of our delivery problems
involve hospitals not getting gifts to a patient before they leave the
hospital. We do not refund money for shipments to APO/FPO addresses it
is at your own risk.
Important:
When placing
your order, it is imperative that you provide a correct and complete
shipping address for your recipient. We cannot be responsible for
packages that are returned or misdelivered due to incorrect or
incomplete address information provided by the sender.
Return Policy:
Customer
satisfaction is our top priority. If you experience a problem with any
of the products included in your package, please notify us within seven days of delivery so we may resolve any concerns that you
may have. We will work with you to take care of the problem
immediately, whether that entails refund or replacement.
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